Terms of Service

1. About these Terms

These Terms and Conditions ("Terms") govern access to and use of No Jokers: Black Jack, including the mobile application, website, game services, accounts, virtual currency, multiplayer functionality, social features and related services ("No Jokers", the "Game", the "App" or the "Service"). The Service is operated by L'Extase Ltd, company number 12431763, registered office 128 City Road, London, EC1V 2NX, United Kingdom. Contact: support@nojokers.co.uk. By creating an account, continuing through registration or otherwise accepting these Terms when prompted, you agree to be bound by them. If you do not agree, you must not use the Service. Our Privacy Policy should be read alongside these Terms.

2. The Service

No Jokers is an online card game providing single player, multiplayer and competitive game modes. Features may include online multiplayer matches, private rooms, computer controlled opponents, ranked gameplay, tournaments, leaderboards, virtual currency, virtual gifts and digital items, player profiles, achievements, rewards, daily bonuses, social and communication features, premium rooms, seasonal content and other functionality introduced from time to time. Features may differ according to device, operating system, location, account status, age or App version.

3. Entertainment only

No Jokers is provided for entertainment purposes. No Jokers Coins and other virtual items are not money, stored monetary value, electronic money, cryptocurrency, securities or any financial product. Ordinary gameplay does not provide a right to withdraw, redeem or convert Coins into money. Winning additional Coins through gameplay does not cause those Coins to acquire a cash value.

4. Eligibility and age

You may only use the Service where lawful. You must provide accurate information when requested, including your correct date of birth. Certain features may be restricted according to age, jurisdiction, platform requirements, safety considerations or law. You must not misrepresent your age or identity to access a restricted feature. We may request reasonable information to verify age, identity, account ownership or eligibility.

5. Children and younger users

No Jokers may be made available to users under 18. We may apply higher privacy settings, communication restrictions, reduced profile visibility, restrictions on particular social or data processing functions, additional age assurance and other age appropriate safeguards. Age restrictions may change where required by law, platform policy or safety obligations.

6. Accounts and sign in

You may access the Service using email, Sign in with Apple, Facebook Login, another supported authentication provider or a guest account. You must provide accurate information, keep your account secure and notify us promptly if you believe it has been accessed without permission. Accounts are personal and must not be sold, bought, rented, lent, transferred for payment or used to evade restrictions.

7. Guest accounts

Guest accounts may provide fewer features and may be connected primarily to a particular device or installation. If the App is deleted, the device is replaced or local data is cleared, a guest account and associated content may not be recoverable. We are not responsible for loss of an unrecoverable guest account where a reasonable opportunity to register or secure it was provided.

8. Game rules

Different game modes may operate under different rules displayed within the Service. You are responsible for familiarising yourself with the applicable rules. Gameplay may involve skill, strategy, decision making, card distribution, opponent behaviour and other variables. We may update rules for balance, fairness, technical or commercial reasons and will take reasonable steps to communicate material changes affecting ongoing ranked or competitive play.

9. Match recording, saving, replays and sharing

Multiplayer matches played through No Jokers are automatically recorded by the Service so that participating players can save and replay their games and use the match sharing features provided by No Jokers. This applies to multiplayer matches including ranked play, private rooms, tournaments and other multiplayer game modes where the feature is available. A match recording may include the usernames and player identifiers of every participant; cards dealt and cards played; turns and in game actions; game events and outcomes; scores, results and relevant gameplay statistics; timestamps and match information; and other gameplay information reasonably necessary to record, reconstruct and replay the match. Match recordings may also be used where reasonably necessary to maintain game integrity, investigate cheating or abuse, resolve gameplay disputes, provide customer support, enforce these Terms and protect the Service and its users.

9.1 Saving multiplayer matches

Every player who participated in a recorded multiplayer match may save that match within their No Jokers account and revisit it through the Service. A saved match may display the usernames, gameplay and in game actions of the players who participated in that match. Saving a match does not give a player ownership of another participant's username, account, personal information or gameplay data. Saved matches remain subject to these Terms.

9.2 Replays

Participating players may replay saved multiplayer matches through No Jokers where replay functionality is available. A replay may reproduce the sequence of cards, turns, actions and other gameplay events that occurred during the match. Because information revealed after a match could potentially affect competitive integrity, we may control when a replay becomes available and what information is visible within it. We may delay or restrict access to particular replay information where reasonably necessary to prevent cheating, collusion, unfair competitive advantage or misuse of gameplay information.

9.3 Highlight clips

No Jokers allows a player who participated in a recorded multiplayer match to select part of that match and generate a short highlight clip. A highlight clip may include participating players' usernames, cards and gameplay appearing within the selected sequence, in game actions, game results or events, virtual items or reactions, relevant No Jokers interface elements and No Jokers branding. By participating in multiplayer gameplay, you acknowledge that your username and gameplay may appear in saved matches, replays and highlight clips generated from matches in which you participated.

9.4 Sharing outside No Jokers

Participating players may use the sharing functionality provided by No Jokers to share authorised highlight clips outside the Service. Depending on the applications and services available on the player's device, this may include WhatsApp, Messages, email, social media or other compatible applications and services. When a player chooses to share a highlight outside No Jokers, the receiving application, service or recipient may store, process, download, copy, forward or otherwise handle the shared clip independently of No Jokers. Once an authorised highlight has been shared outside the Service, L'Extase Ltd may no longer have technical control over every copy of that content. We therefore cannot guarantee that every externally shared copy can subsequently be retrieved, deleted or prevented from being reshared. This does not exclude or limit any responsibility that L'Extase Ltd has under applicable law for processing that remains within our control.

9.5 Your participation in recorded multiplayer matches

Match recording is an integral feature of multiplayer gameplay where this functionality is enabled. By entering and playing a multiplayer match after being informed of this feature, you acknowledge that the match will be recorded by No Jokers; the recording may contain your username and gameplay; other players who participated in the match may save and replay that match within No Jokers; participating players may generate highlight clips from the match; those highlight clips may contain your username and gameplay; participating players may share those highlight clips outside No Jokers using supported sharing functionality; and externally shared copies may subsequently be outside the technical control of L'Extase Ltd. If you do not want your username and multiplayer gameplay to be recorded, saved, replayed or included in authorised highlight clips in this way, you should not participate in multiplayer game modes for which match recording is enabled.

9.6 Responsible use

Match recording and sharing functionality must not be used to harass, threaten, bully or unlawfully target another person; facilitate abuse or discrimination; impersonate another player; disclose personal information that is not legitimately included within the authorised recording or sharing feature; misleadingly alter content in a way that falsely represents another player's conduct; facilitate fraud or unlawful activity; infringe another person's rights; circumvent privacy or safety restrictions; or otherwise breach these Terms. Our reporting, moderation and enforcement provisions apply to misuse of match recording, replay and sharing functionality within the Service.

9.7 Solo and practice modes

Games played solely against computer controlled opponents, with no other human participant, are not subject to the multiplayer sharing provisions in this section. We may nevertheless process solo and practice gameplay information for purposes described in our Privacy Policy, including providing the Game, maintaining progress, analytics, security, troubleshooting and improving gameplay.

9.8 Availability and retention

Saved match, replay and highlight functionality may vary according to game mode, account, device or version of the Service. We may introduce reasonable limits on the number of matches that can be saved, the period for which recordings remain available or the technical format in which replays and highlights are provided. Where we materially change how multiplayer recordings are used or shared, we will update these Terms and provide appropriate notice where required. The Privacy Policy explains how personal information contained in match recordings, saved games, replays and highlights is processed.

10. No Jokers Coins

No Jokers Coins ("Coins") are virtual game currency solely for use within No Jokers. Coins may be purchased, earned through gameplay, awarded through daily rewards, streaks, promotions or achievements, received through authorised in game features, won through permitted gameplay or otherwise made available by us. When you acquire Coins, you receive a limited, personal, revocable, non transferable licence to use them within the Service. You do not acquire ownership of Coins as property or money.

11. No cash value

Coins are not pounds sterling or any other currency, electronic money, cryptocurrency, a bank deposit, stored monetary value or an investment. They do not accrue interest, cannot be withdrawn as money, cannot be redeemed or exchanged with us for cash, cannot be sold through the Service for cash and have no guaranteed value outside the Service. Winning or accumulating Coins does not create a right to receive money. A displayed Coin balance is not a financial account.

12. Coin entry gameplay and private rooms

Games, tables, rooms or tournaments may require a specified number of Coins to enter. Committed Coins may be deducted from your balance and successful players may receive additional Coins according to the applicable rules. Won Coins remain virtual game currency and do not become cash. Private rooms may permit available gameplay settings and Coin entry amounts within limits set by us. Coin entry is an in game mechanic and gives no player a right to receive cash. Players must not arrange external cash settlements or unauthorised transfers of value through the Service.

13. Purchased Coins

Prices and quantities will be shown before purchase. Purchases through Apple or Google Play may be processed through their respective billing systems. Other authorised arrangements may apply where permitted. Purchased Coins may only be used within No Jokers, cannot be transferred into another app or game, and will not expire merely because time has passed. We may take proportionate action against Coins obtained through fraud, payment reversal, technical manipulation or unauthorised conduct.

14. Free Coins, packages and pricing

We may provide free or promotional Coins subject to disclosed promotional conditions and may change or discontinue free reward programmes where permitted. Coin packages, quantities and prices may change. The price displayed before purchase is the applicable price for that transaction. Previous pricing creates no future entitlement. Purchased Coins will not expire solely because of inactivity or pricing changes.

15. Virtual gifts and digital items

The Service may allow players to acquire, send, receive or use virtual gifts, badges, cosmetic items, room access, profile items and other digital content. Unless expressly stated otherwise, virtual items are licensed for use within the Service, have no cash redemption value, cannot be exchanged for money and cannot be sold through unauthorised marketplaces.

16. Purchases by younger users

A younger user's ability to purchase may depend on device settings, app store controls, family account settings, parental approval systems, applicable law and restrictions imposed by us. Parents and guardians should use the purchase controls provided by the applicable device and app store. We may introduce additional spending protections for younger accounts.

17. Payments and refunds

You must only use a payment method you are authorised to use. Fraudulent payment claims, dishonest chargebacks, manipulation of purchase systems and acquisition of Coins through unauthorised third parties are prohibited. Purchases through Apple, Google Play or another platform may be subject to that provider's refund procedures. Nothing in these Terms limits statutory consumer rights. Where a refund is granted, we may remove corresponding unused Coins or digital content and make reasonable, proportionate account corrections where refunded Coins have already been consumed.

18. Rankings, leaderboards and tournaments

No Jokers may maintain rankings, ratings, statistics, leaderboards and structured tournaments. Position may be calculated using disclosed gameplay criteria. We may correct data affected by technical error, cheating, collusion, account manipulation or exploitation. Tournament entry may require Coins and players may win Coins, rankings, achievements, badges, virtual items or other in game recognition. A leaderboard position or ordinary tournament participation does not itself create a contractual right to a cash payout.

19. Fair play

You must not use bots, automated gameplay software or scripts, manipulate game traffic, intercept or alter Service communications, exploit bugs for unfair advantage, manipulate matchmaking, collude, manufacture losses to transfer Coins, operate multiple accounts to manipulate outcomes, win trade, manipulate rankings, compromise accounts, use unauthorised modifications, interfere with the Service, obtain Coins fraudulently or assist others in doing so.

20. Bugs, disconnections and abandoned games

You must not intentionally exploit a bug or vulnerability. Reports may be sent to support@nojokers.co.uk. We may proportionately correct results, rankings, balances or virtual items caused by malfunction or deliberate exploit. Online gameplay depends on connectivity and device performance. Game mode rules may address reconnecting, timers, abandoned games, inactivity, forfeiture, computer controlled replacements and treatment of committed Coins.

21. Chat, communications and safety

No Jokers may provide direct messages, table chat, preset messages, emojis, reactions, friend functions, invitations and other communication tools. Users must not threaten, harass, bully, discriminate, sexually harass, solicit sexual contact from a child, share sexually explicit content, encourage self harm, promote violence, spam, impersonate others, seek passwords, disclose private information unlawfully, facilitate crime or exploit another person. We may restrict communications for younger users and report serious child safety concerns to appropriate authorities where legally permitted or required.

22. Blocking, reporting and profiles

The Service may provide blocking and reporting tools for messages, profiles, cheating, inappropriate content and other violations. We may review reports and take proportionate enforcement action. Deliberately false or abusive reports may violate these Terms. Usernames, profile images and profile content must not be unlawful, abusive, discriminatory, sexually explicit, misleading, infringing, impersonating, threatening, fraudulent or materially harmful.

23. User Content

You retain legal ownership rights in content you submit. You grant us a non exclusive, worldwide, royalty free licence to host, store, reproduce, display and process User Content only as reasonably necessary to provide and moderate the Service, enforce these Terms, protect users, investigate complaints and comply with law. This licence ends when relevant content is deleted, subject to reasonable backup, legal and enforcement retention.

24. Intellectual property and limited licence

The Service and proprietary source code, software, game engine, presentation, artwork, interface, graphics, animations, sounds, branding, logos, characters, virtual items, environments and written materials are owned by or licensed to L'Extase Ltd and protected by applicable intellectual property law. Subject to these Terms, we grant you a limited, personal, non exclusive, non transferable, revocable licence to install and use the Service for personal, non commercial entertainment. Unauthorised reproduction, distribution, sublicensing, asset extraction or commercial exploitation is prohibited.

25. Updates and availability

We may update the Service for security, balancing, visual changes, new content, compatibility, bug fixes and other legitimate reasons. Some updates may be required for continued online access. We aim to provide a reliable Service but do not guarantee uninterrupted or error free availability. Maintenance, infrastructure failures, internet outages, security incidents, third party failures, exceptional demand and events beyond reasonable control may cause interruption.

26. Changes to the virtual economy

We may reasonably adjust Coin entry amounts, free rewards and other aspects of the virtual economy for balancing, fraud prevention, commercial or technical reasons. We will not retrospectively reduce a user's purchased Coin quantity merely because package pricing changes. Purchased Coins will not expire solely because our pricing model changes.

27. Suspension and termination

We may temporarily suspend an account where reasonably necessary for security, suspected fraud or cheating, user protection, serious complaints, exploitation prevention, legal compliance or enforcement. We may terminate for serious or repeated breaches, including fraud, cheating, payment fraud, child exploitation, serious harassment, deliberate system intrusion, virtual economy manipulation, sale of accounts or Coins and repeated circumvention of enforcement. We will act proportionately and in accordance with applicable consumer law.

28. Stopping use and account deletion

You may stop using the Service at any time. Where account deletion functionality is provided, you may request deletion through the App or by contacting us. Deletion may result in loss of gameplay history, rankings, Coins, digital items, friends, messages and other account content. Purchased Coins will not automatically expire merely because an account is inactive.

29. Service closure

We may discontinue the Service where reasonably necessary. Where a planned closure materially affects users holding purchased Coins or digital items, we will provide reasonable advance notice where practicable and deal with consumer rights in accordance with applicable law.

30. Third party and app store services

The Service may interact with Apple, Google, Meta/Facebook, authentication providers, payment platforms, cloud infrastructure and other providers. Their own terms and privacy notices may apply. Where downloaded through an app store, mandatory platform terms also apply to the extent required.

31. Apple specific provisions

Where downloaded from Apple's App Store, Apple is not a party to these Terms. L'Extase Ltd, rather than Apple, is responsible for the App and its content. Apple has no obligation to provide maintenance or support except where law requires otherwise. You must comply with applicable App Store terms. Apple and its subsidiaries may enforce provisions intended for their benefit where applicable.

32. Consumer rights and liability

Nothing in these Terms excludes or restricts rights that cannot lawfully be excluded. We are responsible for foreseeable loss or damage caused by our breach or failure to use reasonable care and skill. We do not exclude liability where unlawful to do so, including for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. The Service is primarily intended for personal entertainment and, unless expressly agreed otherwise, we are not responsible for business losses arising from commercial use.

33. Changes to these Terms and acceptance records

We may update these Terms for changes in law, regulation, platform policy, functionality, security, business or the Service. Material changes will receive reasonable notice and may require renewed acceptance. We may retain records of the Terms version presented, time of acceptance, associated account and acceptance method where reasonably necessary to administer the contract, demonstrate compliance and resolve disputes.

34. Privacy

Our processing of personal information is governed by the No Jokers Privacy Policy included in this document. Acceptance of these Terms does not constitute blanket consent to all processing. Where specific consent is legally required, it will be requested separately.

35. General legal provisions

We may provide notices through the App, email, account notifications, our website or another reasonable method. We may transfer our rights or obligations as part of a genuine corporate reorganisation, financing, sale or transfer of the Service without reducing mandatory consumer rights. Failure to immediately enforce a provision is not a permanent waiver. If part of these Terms is unlawful or unenforceable, the remaining provisions continue to apply to the extent legally possible.

36. Governing law, disputes and contact

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer rights applicable where you live. We encourage users to contact us first regarding complaints. Nothing prevents a consumer from using a court with jurisdiction under applicable consumer law. L'Extase Ltd Company number: 12431763 128 City Road London EC1V 2NX United Kingdom Email: support@nojokers.co.uk